Best Practices - Characteristic 7
Article Index
- Best Practices
- Characteristic 2
- Characteristic 3
- Characteristic 4
- Characteristic 5
- Characteristic 6
- Characteristic 7 (current position)
- Characteristic 8
- Characteristic 9
- Characteristic 10
Characteristic 7: Appreciate and recognize contributions of employees.
BCU
There is never a shortage of celebrations at BCU. The many ways the company recognizes employees includes perfect attendance luncheons, summer BBQ’s onsite (Sr. Management does the cooking), holiday parties, discretionary cash awards, public accolades at town hall meetings, and free weekly ice cream treats during summer months.
BCU also gives employees the opportunity to recognize each other. This fosters teamwork throughout the organization and reinforces the desire for the organization to display respect and appreciation for each other. As part of The BCU Way, the organization’s guiding principles, employees are asked to “have a heart” and recognize employees who provide “heartfelt service” to a customer or another employee. These hearts are periodically posted in BCU’s main lobby for all employees and visitors to see. Additionally, there are fish bowls throughout the credit union where employees can drop off notes of appreciation for other employees.
For those employees who like to be recognized for a job well done with increased responsibility and new assignments, there are opportunities to participate on cross functional teams, new service center rollouts, business assignments, and job shadowing.
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